Terms and conditions:
arrangements will only be finalised and confirmed after payment
has been received in full by "The Only Team" hereinafter referred to
as the Operator.
The client is responsible for all bank
charges relating to payment from the client to “The Only Team”.
Payment by credit
card will incur an additional 5.0% of the quoted price to cover bank
Electronic funds Transfer (EFT)
will incur an additional 1.0% of the quoted price to cover bank
are accepted (which includes acceptance of these terms and conditions) must be
signed and then e-mailed or faxed back to the sender on +27 (0)86
672 8432. No quotations will be confirmed, unless confirmation thereof is
received in writing.
be made by one of the following means:
Our Banking Details:
Bank : ABSA (Arthur’s rd, Sea
Point. Western Cape, South Africa)
Global branch code : 6 3 2 0 0 5
: Rob Davidowitz trading as "The Only Team"
Account number : 4 0 7 3 9 4 1 2 2 7
Swift number : A B S A Z A J J (Foreign
policy on any confirmed tours:
20% of the quoted amount if cancelled between 24 and 48 hours of
tour pickup time
50% of the quoted amount if cancelled between 12 and 24 hours of
tour pickup time
100% of the quoted amount if cancelled between 12 and pickup time
A full refund of all payments will be made if the
Operator has to cancel a tour for any
unforeseen reasons. Said refund will be made into the same bank account from
which the initial funds transfer was effected.
Airport Transportation: It is the
responsibility of the client to provide the Operator, in advance,
with detailed flight information. This includes for arrival
transfers: date of arrival, airline name and flight number, arrival
time, and country of origin. For departures this would include: date
of travel, airline name and flight number, departure time,
passenger fails to join a tour, or joins it after departure, or leaves the tour
prior to completion of said tour, no refund or rebate will be made.
Prices are subject to adjustment in the event
of changes in Value Added Tax, fuel prices, air fares or hotel
arranged by us on your behalf with third party supplies are subject to the
individual suppliers own cancelation policy.
The Operator acts as
an agent in the reservation of hotels, flights, car hire and tour
packages. As such, the Operator accepts no liability whatsoever for
any loss or damage which any passenger may suffer as a result of the
failure of such principals to fulfill their obligations to travel
arrangements, accommodation or otherwise howsoever.
Unscheduled extensions: In the event of there being an unscheduled
extension to the holiday caused by flight delays, bad weather,
strikes or any other cause which is beyond the control of the
Operator, it is understood that the expenses relating to these
unscheduled extensions, will be for the account of the passenger.
shall not be liable for any loss or expenses arising from the loss of property,
cancellation or curtailment of any tour however caused. If sickness or accident
interrupts a tour, the operator shall not be liable for any cost or expense
arising there from. The operator shall not be liable for any refund, either
partial or total, of passage money paid except for refunds being owed from any
of the earlier paragraphs.
You are strongly advised to take
out adequate insurance against all possible risks including personal
injury, death, baggage loss, theft and cancellation or curtailment
of tour. All tours are booked and all tour arrangements are made on
the express condition that the Operator shall not be responsible
for, and shall be exempt from, all liability in respect of any loss,
damage, accident, delay or inconvenience to any person, or his or
her luggage, or other property, wherever, whenever and howsoever the
same may occur.
For certain adventure activities and at all
game lodges, clients will be required to sign an indemnity form, in
respect of release of liability for damage or loss to personal
belongings, personal injury, third party injury by client or
visitor. This is a matter between the supplier, hotel or lodge and
the client. the Operator shall not be responsible for, and shall
be exempt from all liability in respect of any loss, damage,
accident, delay or inconvenience to any person, or his or her
luggage, or other property, wherever, whenever and howsoever the
same may occur.
reserves the right to alter routes and itineraries for any reason but will
inform and consult with clients of such changes prior to departure.
The law of South
Africa shall govern the relationship between the Operator and the
passenger and the Courts of South Africa shall have sole
jurisdiction in respect of any claims and/or disputes, which may
arise between the Operator and the passenger, or Agent.
......................................................... the undersigned, do
herby agree to adhere to the terms and conditions as stipulated herein.